Karthik Krishnamurthy, Chief Executive Officer of Ascendion and thought leader on Forbes Technology Council, wrote an article appearing on Forbes.com, Jan. 9, 2024. Karthik focuses on how to unleash AI’s true potential, tactics to unlock AI arbitrage, and why the future belongs to human-AI dream teams. He explains the valuable benefits of a human-AI partnership.
“Taking humans out of processes entirely is immensely difficult (and causes backlash). It might sound seductive (cheaper!), but don’t hold your breath. Instead, identify where AI can give your team superpowers. Elevate customer service reps with intelligent assistants. Augment analysts with data insights. The goal is human-AI collaboration, not automation. Enhance your worker and consumer experiences to get value next quarter (rather than sometime in the next decade.)”