Our client, a U.S. healthcare leader, looked to engineer platform and data solutions capable of reigniting Medicare sales after COVID. With Ascendion’s expertise, their new portal and mobile app for brokers now drives 50,000 new member sign-ups each quarter. Meanwhile, 10x cost savings free up capital for other business improvement projects.
The healthcare provider wanted to grow their Medicare line of business in a market driven by brokers. Building a digital platform that made it easy for brokers to push business their way was a competitive necessity.
Ascendion invested time discovering our client’s business objectives and ran a holistic analysis of processes, costs, and technology. Then we engineered a broker portal and mobile app to make it easy for brokers to enroll members on our client’s plans. We also built out real-time analytics, which give our client transparency into brokers’ performance, enabling better decision making.
With Ascendion, our client created a competitive advantage in a broker-led market. The portal and app drive 50,000 new member sign-ups every quarter and build costs are 10x less than comparable internal developments. Some 60,000 brokers use the app, adding up to more enrollments, renewals, and revenue.